View Issue Details

IDProjectCategoryView StatusLast Update
0000002GeneralChatbot Widgetpublic2018-05-14 07:27
Reporterjthomasalmonte@geico.comAssigned Toorly.frank@conversation.one 
PriorityurgentSeverityblockReproducibilityalways
Status resolvedResolutionfixed 
PlatformChatbotOSWebOS Version-
Product Version 
Target VersionFixed in Version 
Summary0000002: I am adding the widget to my HTML page but it is not showing the chat window.
DescriptionI am adding the widget to my HTML page but it is not showing the chat window.

TypeError: document.body is null
addToDOM
http://167a9.https.cdn.softlayer.net/80167A9/s1.mob-server.com/chatbot/1.0/chatbot_script.js:109:9
init
http://167a9.https.cdn.softlayer.net/80167A9/s1.mob-server.com/chatbot/1.0/chatbot_script.js:57:9

TagsNo tags attached.

Activities

omerd@conversation.one

omerd@conversation.one

2018-04-30 17:26

administrator   ~0000003

The code is being called before document.body is ready. You should wrap the call to C1_ChatBot_Obj.init({'domain':'XXXX'}); to make sure it is being loaded only after the document is loaded.
orly.frank@conversation.one

orly.frank@conversation.one

2018-05-14 07:26

administrator   ~0000008

Fixed in V 0.1.46

Issue History

Date Modified Username Field Change
2018-04-30 17:19 omerd@conversation.one New Issue
2018-04-30 17:22 omerd@conversation.one Reporter omerd@conversation.one => jthomasalmonte@geico.com
2018-04-30 17:22 omerd@conversation.one Assigned To => orly.frank@conversation.one
2018-04-30 17:22 omerd@conversation.one Status new => assigned
2018-04-30 17:26 omerd@conversation.one Note Added: 0000003
2018-05-14 07:26 orly.frank@conversation.one Note Added: 0000008
2018-05-14 07:27 orly.frank@conversation.one Status assigned => resolved
2018-05-14 07:27 orly.frank@conversation.one Resolution open => fixed