WESTBURY, NY (June 12, 2018) — NEFCU members have long had their voices heard in helping the local credit union advance its strategy to be the most innovative credit union on Long Island. And beginning Friday, these voices will be heard quite differently, as NEFCU becomes one of the first credit unions in the country – and the first on Long Island – to introduce account-related, voice-banking capabilities over Google Assistant and Amazon Echo devices.
SUNNYVALE, Calif., June 13, 2018 /PRNewswire/ — Alexa skills, Google Home actions, FB messenger bots, intelligent assistants – the world of conversational interfaces is booming. In parallel, banks and credit unions seek to improve customer service while reducing their high call center personnel costs. However, a lack of skills and knowledge in this new, dynamic market makes it almost impossible for businesses to embrace these trends.
Texas, May 14, 2018: First Abilene Federal Credit Union has launched its Amaz
on Alexa Skill and Google Home Action to provide its members with advanced voice experience to check their account balances, review recent transactions, locate branches and ATMs, connect to their contact center, or get the most up-to-date loan rates by simply talking to Alexa and Google.